Accounts & Statements Explained
To assist owners to understand their statements and invoices, we have detailed some definitions below, which we hope will be of some assistance. If there is any aspect of the information overleaf, which you require further clarification on or in fact, wish to dispute, please contact our office immediately in order that we may have an opportunity to clarify the matter or resolve the issue further.
Invoices - These detail all the expenditure incurred on your behalf during the management period. Should you have a credit or debit remaining at the end of the management year, this will be carried forward and offset or added to the following years costs.
Invoices - These detail all the expenditure incurred on your behalf during the management period. Should you have a credit or debit remaining at the end of the management year, this will be carried forward and offset or added to the following years costs.
Statements - Produced either quarterly, half yearly or annually in accordance with the terms of each developments Deed of Conditions, or Title Deeds. These statements are issued in advance in order to enable us to ingather the funding we require, to allow us to provide all management services, including insurances.
Balance B/F - This relates to any balance brought forward from the previous accounting year, whether it be a credit or a debit, it will be combined with your advance payment due, to show the total outstanding for the period. If you are paying by Direct Debit you would continue to do so, with no need to clear the balance in full.
Date - This is the date in which the services, as detailed within the description column of the invoice or the period in which the service was provided. Where a date range has been provided, this refers to a period in which the services were provided or a period within which the services or contract covers.
Description - A clear description of the charge with details of the month, in which the service was undertaken
Total Charge - Total amount charged to us by the contractor, service provider or such other company as has been contracted to provide a service or product. Greenhome levy no additional charges to the invoices received.
Share - Each owner pays a proportion of the charge levied for any particular service, contract, product, etc., this share is detailed clearly and relates each individual property.
VAT - We charge the vat charged to us by the service or product provider, as shown on the invoices received from them. Should it be shown as 0% this would refer to a contractor or service provider who at the time of providing the service/product was not vat registered.
Total - This is your proportion of the account as shown in the total charge column.
Debits - Any debits levied to your account
Credits - Any credits levied to your account, including direct debit or any other form of payments, as well as credits rendered by ourselves for any cases of mis/over charge or refund.
Late Charges - Should you have failed to make any form of agreed payment to your account, further to receiving our series of invoices, reminders and final reminders, you would have been advised that, you were to be levied a charge in respect of late payment to cover for the administration to your account. This is currently set at £15.50 + vat, which can be altered at our discretion.
Apportionment Fee - If you cease to be the legal owner of this property, we will require to alter our records, provide a final account, administer to incoming proprietor, cancel insurances and return floats. An apportionment fee is charged to cover the related administration involved in completing this process.
There may be some charges not shown on this statement for services which have been provided within the management year, this is generally due to non receipt of invoices in sufficient time to have them processed prior to the production of the end of year invoices. In these cases, the charges are carried forward and will be detailed in your next annual invoice.
Credits - Any credits levied to your account, including direct debit or any other form of payments, as well as credits rendered by ourselves for any cases of mis/over charge or refund.
Late Charges - Should you have failed to make any form of agreed payment to your account, further to receiving our series of invoices, reminders and final reminders, you would have been advised that, you were to be levied a charge in respect of late payment to cover for the administration to your account. This is currently set at £15.50 + vat, which can be altered at our discretion.
Apportionment Fee - If you cease to be the legal owner of this property, we will require to alter our records, provide a final account, administer to incoming proprietor, cancel insurances and return floats. An apportionment fee is charged to cover the related administration involved in completing this process.
There may be some charges not shown on this statement for services which have been provided within the management year, this is generally due to non receipt of invoices in sufficient time to have them processed prior to the production of the end of year invoices. In these cases, the charges are carried forward and will be detailed in your next annual invoice.
CHANGE OF OWNER
You are responsible for advising us if you cease to be the legal owner of this property and are therefore, no longer responsible for any service charges. We must be informed, in writing of your date of settlement and forwarding address, so that we can arrange to return to you, any floats or funds, which we may hold. You are also responsible for advising us if this property is not your main place of residence, as we are not obliged to redirect your mail including accounts. You may therefore, find yourself being levied for late charges, if your accounts are being sent to an address which you let out. If you fail to inform us that, you are not the main resident within the property, this may have an affect on your insurance cover.